Network Meeting – From Response to Prevention: How Duress Technology Is Redefining Workplace Safety

PRESENTER:  Trav Heaven, CEO and Emma Schibeci, Customer Success Manager at Duress

Topic:  From Response to Prevention: How Duress Technology Is Redefining Workplace Safety

Workplace risk is evolving across every industry. Lone workers, escalating aggression, and unpredictable environments are no longer isolated to traditionally high-risk sectors – they are present across health, community services, retail, government, and corporate environments.

Duress was founded with a clear purpose: protecting some of the most vulnerable members of our community. Those early learnings in high-risk, real-world environments shaped a prevention-first approach to safety – one that moves beyond simple emergency response and toward measurable risk reduction.

In this session, Trav Heaven (CEO) and Emma Schibeci (Customer Success Manager) will share how Duress supports organisations in embedding safety into everyday operations. From lone worker protection to 24/7 monitored emergency response, Duress technology acts as both a deterrent and a safeguard – reducing aggression and theft by up to 50% in some environments, while strengthening staff confidence and compliance outcomes.

The presentation will also explore the next phase of workplace safety innovation. With the emergence of predictive AI technologies such as SafeSense, organisations are beginning to identify behavioural risk indicators before incidents escalate. Rather than responding after harm occurs, technology is now playing an active role in preventing incidents across multiple organisations such as government, retail and healthcare settings.

This session will provide practical insight into how Duress technology supports modern WHS strategies and how organisations can balance people, process, and predictive tools to create safer, more resilient workplaces.